Privacy Policy

2. Legal Basis & Consent

This Privacy Policy applies to all visitors to this website. We rely on different legal bases depending on how we process your data:

• Essential cookies and security tools (including Google reCAPTCHA): processed under our legitimate interests in operating a secure, functional website. These activate regardless of your cookie choice.
• Analytics cookies (Google Analytics 4, Microsoft Clarity): processed only on the basis of your explicit consent, given via the cookie banner when you visit our site. You may withdraw this consent at any time using the "Cookie Preferences" link in our footer.
• Contact form submissions: processed under our legitimate interests in responding to business enquiries.

Simply browsing this website does not constitute consent to analytics tracking. You are free to browse and use the site, including submitting enquiries, regardless of your cookie preference.

3. Information We May Collect About You

We may collect and process personal information you provide to us, such as first and last name, title/position/designation, company name, contact information (company email, work address, work phone), and call recording data when you:

• Complete an online form (e.g., to ask us to send you information, submit a business enquiry, or request a quote).
• Provide information to us offline regarding our business-related interactions with you.

When you submit our contact form, we also collect your IP address for security and spam-prevention purposes. Form submissions are stored securely and retained for as long as necessary to fulfil the business purpose for which they were collected, or as required by law.

Google reCAPTCHA:

Our contact form uses Google reCAPTCHA v2 to prevent automated spam submissions. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis. This processing is carried out under our legitimate interests in maintaining a secure website. Google's use of this data is governed by the Google Privacy Policy.

We may also receive personal information about you from other sources, which could include commercially available sources, such as public databases and data aggregators, to the extent permitted by applicable data protection laws.

By submitting a form on this website, you acknowledge that we will process the information provided to respond to your enquiry in accordance with this Privacy Policy.

4. Technical Information & Analytics Cookies

We may collect information about your browser and/or the device that you use to access our Sites (such as the type of browser, browser settings, and the device identification number).

Device information may or may not be personally identifiable depending upon whether it is linked to the identity of the user.

We may also automatically log information, such as your IP address, domain name, browser type, date and time of access, and other log file data.

We may collect statistical or non-personally identifiable information about you including, for example, which pages you visit, how long you remain on a particular page, the website from which you came to our Site, or similar information.

We also may collect aggregate information such as the total number of unique or return visitors to our Sites, or the number of visits to a section of the Site within a given timeframe.

Third-Party Analytics:

To measure the use of our Sites and improve our content, our site uses analytics tracking technologies. These tools only activate if you provide your explicit consent via our website's cookie consent banner:

• Google Analytics 4 (GA4): Information collected by these cookies will be transferred to and stored by Google on servers in the USA in accordance with its privacy practices.
• Microsoft Clarity: We use Clarity to capture how you use and interact with our website through behavioural metrics and heatmaps to improve our services.

If you do not want us to deploy these non-essential browser cookies to your device, you may select "Essential Cookies Only" on our cookie banner, set your browser to reject cookies, or use our website's "Cookie Preferences" link to withdraw consent.

5. How We Use the Personal Information You Provide to Us

Subject to applicable data protection laws, we may use your personal information for the following purposes (and under the following legal bases):

Purpose of Processing	Legal Basis under GDPR
To provide you with the services and information offered through our Sites.	Performance of a contract
To process your requests and respond to your inquiries.	Legitimate interests
To register you for any services you have signed up for.	Performance of a contract
For business administration, including statistical analysis and as may be required to perform our obligations under a contractual relationship with you.	Performance of a contract & Legitimate interests
To improve our Sites by helping us understand who uses the Site.	Explicit Consent (for analytics)
To contact you about products and services offered by us which we believe may interest you.	Consent or Legitimate interests
For fraud prevention and detection and to comply with applicable laws, regulations, or codes of practice.	Legal obligation

By providing us with your sensitive personal information, you consent to us processing that information for the purposes set out in this Privacy Policy or any collection notice provided to you.

6. Who Will Have Access to Your Personal Information?

Your personal information may be made available within Tesla CAD UK Ltd. Our staff may need access to your personal information to perform their functions but will not use your personal information for any other purpose.

We may also disclose Personal Data to comply with our legal or regulatory obligations, in response to a non-mandatory request for information made by a governmental or state body, or as part of an investigation of unlawful activity.

Disclosure of information to third parties:

At no time do we provide your personal information to any person or entity outside of Tesla CAD UK Ltd (except for the authorised IT and analytics service providers mentioned in Section 4 who process data on our behalf).

The only exception to this would involve a circumstance where we would be compelled by law enforcement, regulatory, or other government agencies in order to comply with legal or regulatory obligations or requests.

By providing information through the Tesla CAD UK Ltd website, you are consenting to the disclosures described above.

7. Security and Retention of Your Personal Information

The security of your personal information is important to us.

We take reasonable steps, including technical, administrative, and physical safeguards, designed to protect the personal information submitted to us from loss, misuse, and unauthorised access, disclosure, alteration, and destruction.

We may retain your personal information for as long as your contact with us is active or as needed for the specific business purpose for which it was collected.

In some cases, we may be required to retain information to comply with laws or regulations or other legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Some of our third-party service providers operate outside the UK and European Economic Area (EEA). Specifically:

• Google (Analytics 4, reCAPTCHA, Tag Manager): Data may be transferred to and stored on Google servers in the USA. These transfers are safeguarded under Google's participation in Standard Contractual Clauses approved by the UK ICO.
• Microsoft (Clarity): Data may be transferred to Microsoft servers in the USA. These transfers are safeguarded under Microsoft's Data Processing Agreement and applicable UK/EU transfer mechanisms.

Analytics data (Google Analytics 4 and Microsoft Clarity) is only transferred where you have given explicit consent via our cookie banner. Contact form data may be processed by our email and hosting providers, which may involve transfers outside the UK, safeguarded by appropriate legal mechanisms.

We ensure all international transfers of personal data are protected by appropriate safeguards in accordance with UK GDPR requirements.

9. Marketing

We may contact you periodically by email to provide information regarding services and content that may be of interest to you.

If applicable law requires that we receive your explicit consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your explicit consent.

If you wish to stop receiving these types of communications from us, you can opt out by contacting us at the email and address as described below or use any mechanism provided in the communication that you receive.

10. Access, Correction, and Other Individual Rights

With your support, we will keep your personal information accurate and up-to-date.

If we process your personal information, then you may have a right under data privacy laws to:

• Remove, amend, or correct your personal information at any time, subject to certain exceptions permitted by law.
• Object to or restrict the processing of your personal data.
• Request data portability.
• Opt out from any programme or other service for which you may have registered via our sites.

If you would like to access, correct, or delete the personal information we hold about you, please contact us as described below.

11. Contact Us

We are GDPR & HIPAA compliant and enforce our privacy policy strictly.

Contact us at privacy@teslacad.co.uk if you have any questions about our privacy policy.